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Hi,

I cannot update my pro version.

Here the error:

“A new version for Additional Variation Images Gallery for WooCommerce – Pro is available. View details of version 1.3.21. Automatic update is not available for this extension.”

How can I do ?

Thanks.

Golam Kibria

Hi Frédéric,

Will you please share your login details for our site [getwooplugins.com]?

We need this to investigate and manually fix the issue.

Thank You

Hi.

It is quite difficult to give you access if it is FTP. I have no other user than www-data for the moment.

I need to create a “support” user.

I’ll do that if you need a FTP access.

Tell me.

Golam Kibria

Hi Frédéric,

We need your login for our site (to access your account).

Hope to hear from you soon.

Thank You