Hi Jeanette,
Thanks for reaching out to us. You are adding custom attributes for the products and changing the attribute type from the global attribute section.
Please check the tutorial to understand what is a global attribute and what is a custom attribute: https://youtu.be/eoTRiZVyO2c?si=UgAmGVLeCC9Jm0Xa
Thank You
Hi Hakik,
Thanks for the details. Yes, I have updated it to global and it is working fine now.
Regards
Hi Jeanette,
Glad to know it helped.
We get excited & honored when you use our plugin on your site.
If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Thank You
Woo variation swatches Display issue on Front End
Jeanette Poon
Hi Team,
Can you please correspond the conversation to the email [email protected]
There is some type of display issue with the variation swatches on the front end.
There is a recent plugin update and data update on the site.
I have tried to troubleshoot the issue but, could not figure out what has caused it.
Deactivated the plugins and reactivated them to trigger the data changes or updates.
Here we’re using the MYOB as CMS so, the data sync from MYOB has been done recently but this should not update the swatches displaying on the front end.
The main thing is that for some of the products it is displaying correctly and for some, it does not.
The issue is even if we change the type of the attribute it does not change on the front end.
I have the below video which explains the issues:
https://www.loom.com/share/cdde28fa30de4f7ea17740049681076f?sid=fdc340fa-439f-41d1-9a36-b1a4794dce57
Can you please check for any issues with the plugin?