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Swatches Not Moving Images

Simon Pykett

Hello!

Please visit the URL below – I am struggling to make the product images scroll when the user selects the colour of the product.

https://jojohatsofdevon.co.uk/handmade-summer-hats-from-devon/

 

Thank you

Hakik Zaman

Hi Simon,

Thanks for reaching out to us. Please flush your server-side cache.

If you don’t know how to do it, please contact hosting support to flush your server-side cache.

Please let me know whether it resolves your issue or not.

If not, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank You

Hakik Zaman

Hi Simon,

I had included login credentials with this ticket but I will provide them again.

Yes, you have given the credentials. However, the login page link was not working for me. Unfortunately, the login link is not working from my end: https://jojohatsofdevon.co.uk/101ht52BVY

Here is a screenshot after visiting the link: https://i.imgur.com/3n1E4Ai.png

Thank You

Hakik Zaman

Hi Simon,

Thanks for the link. I have added the necessary wrapper for your theme.

You can check it here: https://i.imgur.com/jyZ4Uaz.png

Please flush your caches like- browser cache, caching plugin cache, and server-side cache.

Then check it from your side. After checking your site, let me know whether it is working from your end or not.

I am waiting for your response. Hope to hear from you soon.

Thank You