Hi! I have a problem with the plugin when see the website in a mobile device. The image gallery of a variable product shows vertical instead horizontal:
When I put the mobile view with the internet browser on pc, shows ok and looks good. But when I check it on my mobile or my wife’s, look wrong.
Can you help me please?
Thanks for reaching out to us. I have visited your site using my mobile device and found everything as it should.
During my tests, I have recorded my screen: https://www.loom.com/share/9cfaad84c0d3471ab65a0f655896a20c
Hi Hakik! Thank you for taking the time to visit my store..
I saw your video, and unfortunately, you’ve visited the wrong product because it is a simple product and not a variable. I’ve configured the gallery disabled for simple products:
Please, visit the following link to see the issue:
Remera con logotipo dorado Guess – Ropa importada de Miami (miamimport.com.ar)
Thanks in advance, regards!
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce, Elementor, and Additional Variation Images Gallery Plugin.
=> See if the problem persists.
=> If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank you! It was a snippet code, I disabled and it works!! Thanks again!
Glad to know you found it.
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