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impossible to create variable product

Fontaine Emmanuel

Hi,

In the product, I create the attributes without problem and then when I want to create the variations the site crashes.
When I refresh the page the product reverts to a simple product

best regards
Emmanuel

Golam Kibria

Hi Fontaine,

I tried to investigate the issue after deactivating the plugin. It happened without our plugins too.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Can you manage a staging copy of your site?

It is safer to run the investigation there.

Thank you