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swatches not selectable on website

Fons Janssen

Not possible to select Swtaches after updates:

See https://tractorbumper.com/en/shop/safetyweight-en/safetyweight/?attribute_pa_brand=black&attribute_pa_logo=zonder-logo-middensticker&attribute_pa_weight=300kg

 

Hakik Zaman

Hi Fons,

Thanks for reaching out to us. I can see you are using a custom theme.

Please test it using any standard theme like- Storefront, Twenty-Twenty theme, etc.

Then check how it goes.

Note: I will recommend a staging site to test plugins using standard themes.

Thank You

Fons Janssen

Hello Hakik,

It always worked before, but after the update not anymore. It look likes there is something different in the plugin. Changing theme is not an option. It is a site which is up and running. Can you please help me in an other way?

Regards,

Fons

Hakik Zaman

Hi Fons,

It look likes there is something different in the plugin.

Yes, we have to change the plugin codebase to minimize issues and make it compatible with other plugins.

I can see many custom functions inside your theme’s functions.php file. Those functions are from different sources. Perhaps some customization needs to be revised to be compatible with the latest release.

Changing theme is not an option. Can you please help me in an other way?

I asked you to test not to change the theme permanently. I have created a staging site for you. Please try to replicate the issue here:

https://wptestbox.com/combo/wp-admin/

username: admin

password: demo

So that I can send it to our development team.

Thank You