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Issues with variations not selecting

Kyle Nicely

Hey there,

 

Specifically on mobile, we are having problems with some products not selecting variations.  I’ve disabled plugins and bypassed cache and it appears to be an issue with the most recent update?

 

See mobile on this pages here, cannot select variations and tooltip doesn’t show:

https://solidwoodinteriors.com/products/maple-box-mantel/

https://solidwoodinteriors.com/products/cherry-box-mantel/

https://solidwoodinteriors.com/products/red-oak-box-mantel/

https://solidwoodinteriors.com/products/poplar-box-mantel/

 

But it does work on these:

https://solidwoodinteriors.com/products/white-oak-box-mantel/

https://solidwoodinteriors.com/products/walnut-box-mantel/

https://solidwoodinteriors.com/products/solid-maple-floating-shelf/

Any help to get this working again would be appreciated!  Maybe we can roll back to the previous version?

 

Let me know,

-Kyle

 

Golam Kibria

Hi Kyle,

We are sorry for the inconvenience.

It appears to be working on our end.

Will you please check if you still have the issue?

Please clear all sorts of cache including Cloudflare if you still have the issue.

We did not notice any issues with the last update.

Thank You

Kyle Nicely

It is working now, thank you!  Curious, do you find there are issues with FlyingPress setting “Remove” unused css?

Golam Kibria

Hi Kyle,

Some of the caching plugins cause issues as the plugin is already optimized.

In that case, you can exclude our plugin’s CSS from the minification or removal.

Here are the paths that you need to exclude:

/wp-content/plugins/woo-variation-swatches/assets/css/(.*).css
/wp-content/plugins/woo-variation-swatches/assets/js/(.*).js

/wp-content/plugins/woo-variation-swatches-pro/assets/css/(.*).css
/wp-content/plugins/woo-variation-swatches-pro/assets/js/(.*).js

Is there anything else we can do for you now?

Thank You