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Issues with plugin

Cheryl Page

My web developer has spent 2 hours trying to fix this issue: please read what he is saying:

Thanks for the download link for the pro version. I was able to successfully install the pro version of the plugin. This allowed me to enable the out of stock feature & it brought back the jersey number being grayed out for the ones that are out of stock. However, there is still an issue where it doesn’t let you choose additional jersey numbers for different grade levels. We spent a couple of hours on this issue today trying all of the troubleshooting methods but with no success. This included deactivating all of the plugins in case there was a conflict with one, with the exception of the ones that are absolutely required for the site & this still didn’t fix the issue. So, the next thing to do is to reach out to the maker of this plugin. It’s something within their plugin code that is not working correctly. They would have the knowledge & tools to troubleshoot this further.
My web developer email address is :   [email protected]  Please reach out to him with the fix and copy me.
Thank you,
Cheryl

Hakik Zaman

Hi Cheryl,

Thanks for reaching out to us. Please ask your developer to open a ticket here (using- [email protected]) with more details about the issue with site access.

It will help us to investigate it further.

Hope to hear from you soon.

Thank You