Hi Rashida.,
Thanks for reaching out to us.
Please make sure your theme has any gallery features or not. If your theme has a gallery feature, please disable the theme-built gallery and enable the WooCommerce default gallery.
If your theme didn’t provide a visual option to enable the default gallery, please contact theme support and ask them to do it for you.
Note: Our gallery plugin is an extension of the default WooCommerce gallery. It will not work with your theme-built gallery. Because there are several themes with different gallery structures. It is not possible to make it compatible with each. That’s why we extended the default WooCommerce Gallery.
Hope to hear from you soon!
Thank you
Additional Variation Images Gallery For WooCommerce compatibility issue with astra theme
Rashida. vc
Hi,
I am using your Additional Variation Images Gallery For Woo Commerce recentlty. I am facing some compatibility issue with my gallery images.I am using Astra theme.I am not able to view my gallery images.
It is showing the error
jquery.flexslider.min.js:1 Uncaught TypeError: Cannot read properties of undefined (reading ‘animating’)
at HTMLDivElement. (jquery.flexslider.min.js:1:4613)
at HTMLDivElement.dispatch (jquery.min.js:2:43184)
at y.handle (jquery.min.js:2:41168)
Please help me out.Please suggest any solutions so that i can come out of this issue