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Urgent: Issue with Product Data, Variation, and Advanced Options not showing in product section – Plug-In Purchase

Muhammad Bilal

Subject: Urgent: Issue with Product Data, Variation, and Advanced Options – Plug-In Purchase

Dear Imran Ahmed and Team,

I hope this email finds you well. I am writing to seek your assistance with a critical issue I am experiencing after purchasing your plug-in from Plug Cart. Specifically, I have encountered a problem where the Product Data, Variation, and Advanced Options are not displaying properly when I attempt to create or edit a product using your plug-in.

This issue is causing significant disruption to my operations as I rely on your plug-in to enhance the functionality of my online store. Without access to these essential features, I am unable to provide accurate product information to my customers and efficiently manage my product listings, which ultimately impacts my business’s performance.

To provide you with more; context and information about this problem, here are some details:

1. *Purchase Information*:
– Purchase Date: 01/10/2023
– Order Number: 33388

2. *Issue Description*:
– When I access the product creation/editing interface through your plug-in, I am unable to see the Product Data, Variation, and Advanced Options sections.
– I have followed the provided documentation and guidance for using your plug-in, but these options are not visible.

3. *Steps Taken to Resolve*:
– I have attempted to deactivate and reactivate the plug-in.
– I have checked for any available updates or patches for your plug-in and ensured that I am using the latest version.
– I have also reviewed the Plug Cart platform to ensure compatibility with your plug-in.

Despite these efforts, the issue remains unresolved, and I am unable to leverage the full potential of your plug-in. I kindly request your immediate attention and support in resolving this matter.

If there are any specific steps, updates, or configurations that I should undertake to address this issue, please provide guidance or instructions. Your prompt assistance is vital to ensuring that my online store operates smoothly and that my customers receive the best possible shopping experience.

I greatly appreciate your dedication to customer satisfaction, and I look forward to your prompt response and resolution to this issue. If further information or clarification is needed from my end, please do not hesitate to contact me via email or by phone.

Thank you for your assistance and understanding.

Best regards,

Muhammad Bilal
[email protected]
03045438589

Hakik Zaman

Hi Muhammad,

Thanks for reaching out to us. You didn’t purchase the official plugin from GetWooPlugins.com.

***Unfortunately, we are not responsible for any inconvenience you face when you purchase it from a third-party site.

****We are not directly or indirectly engaged with https://plugcart.net/

So, contact the site owner regarding your issue.

I hope I could clear up your confusion.

Thank You