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Swatches not changing images on shop and product category pages

mona naimi

Hi there,


I have tried everything I could think of but can’t find the issue. The images on the product category pages don’t change when you click on the swatches. Examples below:





It’s fine on the actual product page though.

Can you please help?

Golam Kibria

Hi Mona,

We are sorry for the inconvenience.

Please try adding this class: .kw-prodimage-img here.

Let me know if this helps resolve the issue.

Thank You

mona naimi

Thank you so much. It worked 🙂


Also, do you know why the range/variation name isn’t being displayed on the product page? screenshot below:


Golam Kibria

Hi Mona,

Unfortunately, the screenshot you tried to attach here was not uploaded properly.

Please upload the screenshot here and share the link with us.

Thank You

Golam Kibria

Hi Mona,

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you