fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

Variation Swatches are not changing the image of the product

Abacus tech

Hello  I added the attribute swatches of the color variation of the product but it can not change the image of the related color product of the main image on single product page. It reload the product image but can not change the image according to the color swatches. Please check and let me know the issue why is it so?

 

Please check on this product url page:-
https://webincostruzione1.it/amo_essere_donna/prodotto/004/

product-image.jpg
Thank You

Golam Kibria

Hi Abacus,

Changing images is not a feature of our plugin, it is a feature of WooCommerce itself.

Could you disable our Swatches plugin and check if it is working without our plugin or not?

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Thank you

Abacus tech

I deactivated all the plugin one by one or together but there is no effect. Color swatches are not changing the product image according to there variation but it add the variation product image into the cart page. Please Let me know why woocommerce variation swatches functionality not working into the single product page.
Thank You

Golam Kibria

Hi Abacus,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!