Hi Li John,
Thanks for reaching out to us.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Please also give me an exact product link to investigate it further.
Thank you
Hakik
I just download the loom,but it’s the firt time use it,I don’t know how to use it now.
The plugin doesn’t work on the whole site http://www.tonlish.com,
you can check any product page
Hi Li,
You have uploaded broken images for variations and no source is found for the <img> on the product edit page: https://paste.pics/OW30U
That’s why it is not working. Please try to add valid images for variation thumbnails to get it to work.
Thank You
Hi Li,
I try to save the image setting for variation,but when update,it’s reset
I can see you are using 3 services for caching 🤔 Litespeed, WP Super Cache, and WP-Optimize – Clean, Compress, Cache.
Do you have any explanation for this? I will suggest you use one. Clear all the caches you have on your site including the server-side cache. If you have no idea about server-side cache, please contact the hosting support regarding this.
Also, clear your transient from here: https://paste.pics/OW33P
Then try to update the image again.
Thank You
Issue solve!
Thank you,
My website broken down last week,and I reset the whole site.
Hi Li,
Glad to know it is resolved. 🙂
We really get excited & honored when you use our plugin on your site.
If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Thank You
I created a account(tonlish) on wordpress and lived a 5 stars review
thank you for the help
Hi Li,
Thank you so much for your kind words.
Thank You
Variation Thumbnail Not Work Correctly
Li John
disable most wordpress plugin,I confirmed it’s not plugin conflict.
Don’t know where’s the issue.