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Variation Image Gallery not showing

Sithar Tsering

Hi,

We have added ” Variation Image Gallery” for  each different colours but it is not showing in the product page

https://plm.fxx.mybluehost.me/product/3001c-bellcanvas-unisex-jersey/

The image gallery should show for each different colour section which we added, right?

Could you please check and solve this issue?

Admin access

https://plm.fxx.mybluehost.me/wp-admin

username: admin

password: BlueHost123

Thanks

Hakik Zaman

Hi Sithar,

Thanks for reaching out to us.

Please make sure your theme has any gallery features or not. If your theme has a gallery feature, please disable the theme-built gallery and enable the WooCommerce default gallery.

If your theme didn’t provide a visual option to enable the default gallery, please contact theme support and ask them to do it for you.

Note: Our gallery plugin is an extension of the default WooCommerce gallery. It will not work with your theme-built gallery. Because there are several themes with different gallery structures. It is not possible to make it compatible with each. That’s why we extended the default WooCommerce Gallery.

Hope to hear from you soon!

Thank you

Sithar Tsering

Hi,

We have been communicating the Teepro theme support to “disable the theme-built gallery and enable the WooCommerce default gallery” as per your suggestions, but they say that  – doing that will not work and their theme needs to be customize to make it work.

Please suggest what we do? Let them customize their theme, and they definitely charge for it.

Thanks

 

 

Hakik Zaman

Hi Sithar,

Could you send us the latest version of the theme that you are using on your site? We’ll try to investigate your issue installing your theme on our local setup.

You can upload the theme file in Dropbox or Google Drive and send the download link here directly.

Thank you

Hakik Zaman

Hi Sithar,

I have sent you a request to access the theme file.

Please accept and update me here once you accept.

Thank You

Sithar Tsering

Hi,

We found out why it is not working in our site.

The demo site you set has a section “Variation Product Gallery” and the variation images added under that section shows in the frontend , please see
https://prnt.sc/z9nIHssPtNix

This “Variation Product Gallery” section is missing in our site, please see
https://prnt.sc/Vfazz3_Ki-F0

Why is that section “Variation Product Gallery” is missing in our site.

Please check and let us know.

Thanks for your support.

 

Sithar Tsering

Hi,

We installed “Additional Variation Images Gallery for WooCommerce” plugin and seems, it is working.

Is it necessary to add Additional Variation Images Gallery for WooCommerce plugin for Variation Image Gallery to work?

Thanks

 

Hakik Zaman

Hi Sithar,

We have added ” Variation Image Gallery” for  each different colours but it is not showing in the product page

Is it necessary to add Additional Variation Images Gallery for WooCommerce plugin for Variation Image Gallery to work?

The above quoted two replies are confusing me. Did you want to add a variation gallery using the Variation Swatches plugin?

If so, no, that is not the purpose of the Variation Swatches plugin. To add variation images you have to use the Additional Variation Images Gallery plugin.

I hope I could clear up your confusion.

Thank You

Sithar Tsering

Hi,

Thanks for your help.

The problem is solved for now.