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Cannot select variations combination

Boken Studio

Good evening, I am experiencing an anomaly with the plugin’s functionality: I have some products in the catalog that have variations in colors and different “formats” that do not intersect (e.g., 1A 1B 2C). This leads to having unselectable combinations (e.g., when 1A is selected, 2C is not clickable and has a cross above it) with certain colors or formats. I would like the functionality to be different: if I select 1A, it is correct that 2C displays a cross, but in case of selecting 2 or C, the selection should reset. Currently, this does not happen.

 

here a (not) working example:

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Hakik Zaman

Hi Boken,

Thanks for reaching out to us. Unfortunately, the feature you are looking for is not currently available.

But we are working on it as you described. I can’t confirm any exact date and speed up the process.

Hopefully, our development team will implement it in the coming versions.

Thank You

Boken Studio

It is a very serious lack of functionality, and it could lead to losing sales… Furthermore, there is another issue: if I deselect one of the two attributes, until I make a new selection, the previous variation is still displayed. This makes the display inconsistent and leads to user comprehension errors.
It’s a very weak design.

I purchased this plugin because in the options it stated “Clear on Reselect”, but it doesn’t work as I expected.

Hakik Zaman

Hi Boken,

It is a very serious lack of functionality, and it could lead to losing sales

Did you try this feature: https://paste.pics/OQ3C3

Furthermore, there is another issue: if I deselect one of the two attributes, until I make a new selection, the previous variation is still displayed. This makes the display inconsistent and leads to user comprehension errors.

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Thank you