Hi Osnat,
Thanks for reaching out to us. I am sorry to hear that you are facing trouble.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
I have visited the link you have provided with. Unfortunately, I didn’t find any issue from my side. Did you disable the Pro version of our plugin?
Hope to hear from you soon.
Thank you
Hi Yes I disable the pro version because it doest work on my site.
I want to cancel my purchase
Thanks
Hi Osnat,
Can you please share the issue you are facing?
It will help us to improve our plugin. In the meantime, please check our refund policy here: https://getwooplugins.com/refund-policy/
Hope to hear from you soon.
Thank You
its says We offer 30 Days Money-back Guarantee
Hi Osnat,
Yes, 30 days Money-back Guarantee. Please click on that link and read it.
Also, open a new ticket regarding your refund. So that I can send it to our Sales & Marketing team.
It would be helpful if you record your screen by showing the issue you are facing with our plugin. You can record me reproducing your issue using a tool like this: https://www.useloom.com
Thank You
I want a refund
Hi Osnat,
Because of this ticket title, it is difficult to understand you want a refund. Our Sales & Marketing team will only visit with the title refund.
As I said before, open a new ticket here regarding your refund. So that I can send it to our Sales & Marketing team. I don’t know if you are reading my replies or not.
Thank You
my website is destroied because of your plugin
Osnat Shabtay
look what happened to my product page and catalog.
https://www.posh.co.il/product/rm-perpel-elyon-mishifon-paytim-maxi-dress-1604616654/
https://www.posh.co.il/product-category/dress/dresses/%d7%a9%d7%9e%d7%9c%d7%95%d7%aa-%d7%a2%d7%a8%d7%91-%d7%9e%d7%9e%d7%a2%d7%a6%d7%91%d7%99%d7%9d/
You cant see the sizes ,
Also I dont want to see the sizes of the catalog page . Only in the product page