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problem with back orders

Filippo De Pa

i have install the pro version of the plugin but compared a new problem on my ecommerce – lavaligiapois.it.

when I activate the plugin, the possibility of accepting back orders from my shop is automatically 
activated even if the function is disabled within each product. 
I attach photos with all the back products activated and that people are able to buy. 
how come this happens? now i had to disable the plugin because it was causing problem.

Golam Kibria

Hi Filippo De Pa,

Could you record me reproducing your issue using a tool like this? https://www.useloom.com

It helps me understand the issue better.

Also, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!