Swatches disappear after updating

Hi Hendro,

Thank you for reaching out to us. From your description, I am not clear where swatches are not displaying. If it is not displaying on the shop/archive page, please make sure you have enabled this option: https://paste.pics/O4GAA

If it not displaying on the single product page, please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except the WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this: https://www.useloom.com
It helps me to figure out the issue quickly.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

Note: Using your current login details I can’t access your admin dashboard.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Hi Hendro,

Please temporarily disable our Swatches plugin and check whether the default WooCommerce dropdown is visible or not.

Hope to hear from you soon.

Thank You

Hi Hendro,

Unfortunately, in that case, the issue is not coming from our side.

If the dropdown displays, our plugin will automatically display the swatches.

Please perform a plugin compatibility check by disabling all the plugins except WooCommerce.

If the issue still persists, please contact WooCommerce support regarding the dropdown displaying issue.

Thank You