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Variation Swatches archive/shop page broke after newest update

Andrew Wong

We had the plugin working without issue. Variation Swatches for WooCommerce – Pro  1.1.18 + Variation Swatches for WooCommerce 1.1.19 (non-pro)
and then
We updated the plugin to the newest version.  We are having trouble with the product image switching when you click the variation color swatch on the shop/archives page.
The colour swatches show up properly, it’s the on-click that seems to either work, work partially, or not work at all.  We set the variation attribute to use as “colour” and every product variation has an image.
If you go to the product page everything works as it should.  Variations clicked produce the proper image change.
In one product shop/archive example (3 of 8 variations worked) I changed the thumbnail image that was working to another image and it stopped working….( so it became 2 of 8 working )
We sell furniture so products can have more than one attribute in a product.  We commonly use Finish and Colour in a product.
Do you have any suggestions on settings we should try to change?  Colour is the most common attribute.
 
Any suggestions would help.

Hakik Zaman

Hi Andrew,

Thanks for reaching out to us. We are sorry for your inconvenience.

Version 2.0 is a massive change, we have updated the whole codebase in this series for better performance.

Please download the latest (v2.0.20) Swatches PRO version and use it with the latest Swatches Free version (v2.0.20).

Here are the steps you need to follow:

=> Deactivate both Free and Pro versions.

=> Update the free version to 2.0.20

=> Download the latest Pro version from here: https://getwooplugins.com/my-account/downloads/

=> Manually update the plugin. Here is a tutorial on manual updates: https://youtu.be/anzv8IsiP2o

=> Then activate both the free and pro versions.

=> You will get a notice in the admin area for the migration process. Wait for the migration process.

=> Reload the admin area and check if the notice disappears. If disappeared check your site again.

Thank You

Andrew Wong

Hello Hakik

We‘ve  already updated to the newest 1.3.17 and it’s already on the newest version. I dont see 2.0.20 anywhere.

The link:

Please download the latest (v2.0.20) Swatches PRO version and use it with the latest Swatches Free version (v2.0.20).

 

directs to version 1.3.17

 

 

 

 

Hakik Zaman

Hi Andrew,

Please make sure whether you have renewed your subscription for the Variation Swatches or not.

To get the latest versions of Variation Swatches, you need an active subscription. Hope to hear from you soon.

Thank You

Andrew Wong

Hi Hakik

Are you saying 1.3.17 is not the newest one?

We do have an active subscription i believe

 

Michael

Hakik Zaman

Hi Andrew,

You have opened a ticket for the Variation Swatches plugin and given the version number for the Additional Variation Images Gallery.

Can you please clear up my confusion? Which plugin support do you need?

Hope to hear from you soon.

Thank You