Hi Yuri,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Hi Golam,
I prefer not to give any login details, because I have had very bad experiences with it. Is there another way to find out the problem? Regards Yuri
Hi Yuri,
Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
Thank you
Swatches are gone
Yuri Tand
Hello,
In the past I purchased ‘Variation Swatches for WooCommerce – Pro’ Starter, I dont find the License key anymore, thats why I didn’t add it sorry.
I just updates WordPress to 6.2, and unfortunately the swatches are gone… Would you like to help me with a solution? Thank you!
Kind regards, Yuri Tand