Hi serena,
Thanks for reaching out to us. We are sorry for your inconvenience.
Will you please give us an exact product link to check?
You can also record me reproducing your issue using a tool like this- https://www.useloom.com
It helps me to quickly figure out the issue.
Thank You
This is an example of a page where the blur effect in the selection of variants doesn’t work https://www.signumfirenze.it/prodotto/quaderni-agende-e-rubriche-in-carta/, but it doesn’t work on pages that have fewer variants, for example this one https://www.signumfirenze.it/prodotto/quaderni-libro-firme-e-libri-per-disegni/
In some cases I see variant entries, in other cases I see dropdowns, in some pages I see entries and dropdowns…
On the site you see online everything works (the site hasn’t been updated for a year), the same pages have the faded effect on the variants, instead on the site I’m working on in staging, where I’ve updated everything, the faded effect on variants doesn’t work everywhere.
If you point to this host 91.142.143.28 http://www.signumfirenze.it you can see the site I’m building, or tell me if you want to enter the backend with the credentials I gave you.
Hi serena,
This is an example of a page where the blur effect in the selection of variants doesn’t work
Using the free version of the Swatches plugin, the blur and cross effect will work for the upto 30 variations. In our previous version, it worked for more than 30 variations which cause speed issues. So, we changed our codebase as per the WooCommerce threshold. Using the Premium version it can be increased up to 90.
It depends on how many variations you have for products.
In some cases I see variant entries, in other cases I see dropdowns, in some pages I see entries and dropdowns…
I am sorry. I didn’t understand this query. The swatches will display as you set them up. If you set the attribute as select it will display a dropdown, for the button type attribute it will display a button, and so on.
Thank You
OK thank you. I hear the customer if he wants to buy the pro version of your plugin. If I need more info, can I contact you here?
Hi serena,
Regarding your pre-sell question, you can contact our live support for a faster response. Just click the blue message icon at the right bottom corner of the site.
Yes, you can also contact us on the ticket as well. 🙂
Thank You
Hi, I bought the pro version, but the problem on some pages (for example this one https://www.signumfirenze.it/prodotto/quaderni-agende-e-rubriche-in-carta/) hasn’t been resolved: however i see the blurry effect when i select the variations. Please can you enter the backend and see what’s wrong (don’t forget, without touching anything because the site is finished and ready for publication).
If you need to add some code to the function.php file tell me I’ll put it in the child file.
Hi serena,
however i see the blurry effect when i select the variations
I am sorry. I didn’t understand this query. Can you please explain a bit more?
You can also record me reproducing your issue using a tool like this: https://www.useloom.com
It helps me to quickly figure out the issue.
Thank you
Attribute style blur with and without cross does not work
serena da vià
Hi, I’m using Variation Swatches for WooCommerce but the Attribute Style turned off doesn’t work (in none of the 3 cases I tried to turn on).
Is there any option I forgot to activate?
It worked before the update, now it doesn’t work anymore…