Hi Branden,
Thanks for reaching out to us. We are sorry for your inconvenience.
Please make sure you are using a caching plugin or not. If you are using a caching plugin, please disable Defer JS option from your caching plugin settings and check again.
If it doesn’t help, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Variation Swatches: Variations not able to be selected
Branden Clauson
Hello,
On one of our staging sites the variation swatches are not working correctly, users who are not logged into the admin are not able to see the swatches or select sizes at all. Users that are logged into the admin however, are able to do so. Examples of not logged in and logged in can be seen below:
Logged in :
I have tested the plugin with the default storefront theme, and with all the other plugins disabled, still not working. I am unsure why this is happening as we have this set up on a multisite and the plugin is working for other sites with the same plugins. Product is able to be added to cart if the hidden dropdown is shown through the sources instead of hidden, and items that are not variable are able to be added.
Any suggestions on further troubleshooting would be appreciated! Here is the link to the page in the screenshot: https://custom3.breweryfulfillment.com/rogue/product/dead-guy-t-shirt/, here is the homepage https://custom3.breweryfulfillment.com/rogue/.
Thanks,
Branden Clauson