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unable to change product’s status (simple/variable) when Variation Swatches for WooCommerce is activated

chris jaouen

Hello,

First of all, thanks for your plugin.

Unfortunately, when it’s activated, i can’t change the product’s status from simple product to any other type like variable.

On the frontend, it’s working fine (but i need to deactivate the plugin to create a new variable product, then activate it again).

I hope you can help me.

Thanks in advance

Hakik Zaman

Hi chris,

Thanks for reaching out to us. Please clear your transient from here: https://paste.pics/MSXHP

Then make sure if you have an object cache-enabled server. If so, please flush the object from the server settings.

If you have no idea, please contact your hosting support to flush your server-side cache.

Then try again to change the product type. Hope to hear from you soon.

Thank You

chris jaouen

Hello,

Thanks a lot for your fast and effective reply.

We have Redis Object Cache installed on our woocommerce. After flushing its cache as you mentioned, it’s working fine again.

Should the issue come back regularly? Variation Swatches for WC was installed before Redis Object Cache.

Thank you very much again
Regards

Hakik Zaman

Hi chris,

Should the issue come back regularly?

For better speed, we have added support for Redis Object Cache.

So it may occur while you have already a product with another type and it is cached.

For the new product, it shouldn’t happen. I hope it will clear up your confusion.

If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5

Your rating keeps us inspired.

Thank You

Hakik Zaman

Hi chris,

Thank you so much for your beautiful words.

So, I am changing the status of this ticket to Resolved.

Please feel free to open a new ticket if you face any issues in the future.

Thank You