Hi Valentin,
Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank you
Choosing a product on the website via mobile is not working
Valentin Suzanne
Hello,
When using a mobile phone, we cannot choose the variation product on my website, like on this page : https://www.lesbeauxtanistes.com/shop/kit-terrarium-3-plantes-diy-japanoscope-bocal/
Normally you should be able to choose between 4 plants. Picking a variation product on a computer device works, but the mobile device doesn’t work.
Could you please help me ?
Thank you