Public Ticket #130755

active image is 3rd one in slider thumbnail gallery

Justin Arcara

2 years ago

Is there a way to set the active image as the first in the thumbnail slides? Right now it defaults to the 3rd image.

https://halltechav.ninja/product/work-from-home-kit/

2 years ago

Hi Justin,

Please try adding this snippet to your child theme’s functions.php.

You can also use the Code Snippets plugin.

Thank You

2 years ago

That worked but once you start scrolling through images it jumps to only the first and fourth image.
https://watch.screencastify.com/v/aI7f8lQqCaOeuSABVgH7

2 years ago

Any update on this?

2 years ago

Hi Justin,

Unfortunately, there is no fix for that.

We are using slick and there are some limitations.

I hope that you will understand.

Thank You

2 years ago

When the slider is not active the image starts on the first one? https://halltechav.ninja/product/u22-160/

Seems odd that this is something that can’t be fixed.

2 years ago

Hi Justin,

We are sorry for the inconvenience.

Due to some dependency on a third-party library, our scope is limited here.

You can solve the thumbnail position with the snippet but a new issue arises.

I hope that you will understand.

Thank You

Ticket is closed.