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Product images disappearing

louis Lang

Hi there,

I have the following issue. When I load a ship page, first all product images are loaded an then the disappear. If I scroll down the page the product images successively disappear. I have to hover over the the variation images to make them appear again. you can have a look at https://teamline.lu/clubs/politics/dp/ for example. It happens on all shop pages.

Could you please help me out ?

 

Best regards,

 

Louis Lang

 

Hakik Zaman

Hi louis,

Thanks for reaching out to us. Are you using any third-party image lazyloading feature? If so, please use the WordPress Core feature for the lazyload. It is a default feature of WordPress Core from version 5.5: https://make.wordpress.org/core/2020/07/14/lazy-loading-images-in-5-5/

If the issue still persists, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!