Hi Mate,
Did you try deactivating our plugin?
Please deactivate our plugin and record the issue using a tool like Loom.
It helps me figure it out quickly.
Thank You
If I disable it, I cannot sell it. How can I restore the plugin to the previous version?
Hi Mate,
I can see that you are using the previous version of our plugin.
The latest version does not have any reported issues.
Do you have a staging copy of your site? We could test the latest versions of the plugins there.
BTW, it can be a caching issue. So, you can try updating both plugins again and try clearing both your site and server cache.
Thank You
Attribute Missing
Mate Sce
Since the plug-in was upgraded, the website product page variant display options are normal.
But once an order is generated, a certain variation will be lost on the order page in the background. Not all orders are like this, but some of them. I don’t know where the law is.
For example, a product has clothing color and size information.
There is only size information in the order, and the color attribute of the clothing disappears directly.
For example, for the following product, you can see that there are 4 variant types on the product page, but after the order is generated, there are only 3 variant types on the order page, and one is missing.
Been having this problem since upgrading the plugin, so I’m pretty sure it’s your plugin glitching.
https://accsori.com/product/ap3003-silicone-band-316l-stainless-steel-case-retrofit-kit-for-apple-watch/