Hi Jamie,
Can you record me reproducing your issue using a tool like Loom?
It helps me figure it out quickly.
Thank You
Public
Ticket #130562
Yes, when do we start. So I’ve tried uploading the video and as soon as I hit save the video disappears. The size of the video is 2160 x 2160
Hi! When will I get help?
Hi Jamie,
I have created a test product on your site and everything works as expected.
https://www.loom.com/share/f7e771513ea140d4a37c6c04bbee0bf1
Can you record me reproducing your issue using a tool like Loom?
Thank You
Ticket is closed.
video not working
Jamie Andrade
I am trying to upload a video and it doesn’t come out.