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Julia Nicholson

Hi

Do I need both the plugins for this to work?  The free and the pro version?

Also is there a way to speed up the load time when first landing on a page?  https://becalmbaby.com.au/product/everyday-nappy-backpac

Hakik Zaman

Hi Julia,

Thanks for reaching out to us.

Do I need both the plugins for this to work?  The free and the pro version?

It depends on your need. Can you please share your expected result with us? So that I can help you regarding this matter.

Also is there a way to speed up the load time when first landing on a page?

Unfortunately, we can speed up the load time. You can optimize the images using an image optimization plugin.

Thank You

Julia Nicholson

ok well i know that with the flatsome gallery and woocommerce gallery the images load fast.  Could I please get a refund for this plugin?

Hakik Zaman

Hi Julia,

Please open a new ticket regarding your refund request.

Also, provide your order number and license key.

Thank You