Hi Luka,
Can you record the product backend with a tool like Loom?
It helps me figure it out quickly.
Thank You
Public
Ticket #129891
Can you tell me what part do you need recorded?
Hi Luka,
Do you have this option enabled?
Also, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Ticket is closed.
Some product images disappear after activating plugin
Luka Druks
Hello,
as title suggests, some of my product images have disappeared, after I activated your plugin.
Example: https://centersana.si/izdelek/pilica-za-nohte/
It’s not for all products. I tried reuploading the same image, clearing cache and disabling plugins. The issue is with your plugin.