Hi Borislav,
Thanks for getting back to us. Did you temporarily disable our plugin and check if it is still purchasable?
Hope to hear from you soon!
Thank You
Public
Ticket #129766
Hi,
I did not disable the plugin nor change it in any other way since our last correspondence.
/Boris
Hi Borislav,
Please temporarily disable our swatches plugin and check if it happens.
Hope to hear from you soon!
Thank You
Hi Hakik,
If I disable your plugin the functionality of chosing variation images/sizes dissapears completely.
How would I be able to test something which does not exist?
/Boris
Hi Borislav,
Please disable our plugin and try to use the default dropdown and check
“This product is not available. Chose another combination” is still happening or not.
It would be great if you can record your issue using a tool like a loom and post the loom link.
Thank You
Ticket is closed.
Bugs bugs bugs
Borislav Sinik
Hi,
For the past month(s) since you made the latest update to your app I have experienced heavily decreased sales on my website.
We had extensive communication regarding issues due to your updates (see previous tickets). When it finally was fixed I thought everything was alright. Only to notice today after multiple checks the past few weeks that your plugin continues creating issues. It has now cost me more than 10.000 euros in lost sales in comparison to the levels of previous months when there were no issues!!
When chosing combinations of products it says “This product is not available. Chose another combination” FOR ALL PRODUCTS!! SERIOUSLY???