Hi Kassem,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Pro plugin ruining all website when activated
Kassem ROumieh
Hello,
I purchased today the Variation swatches pro plugin, however, when activating it on the website, everything is getting messed up.
When I activate the “Show swatches on archive / shop page.” option, the shop page format becomes messed up and the below error is thrown:
Fatal error: Uncaught Error: Call to a member function get_cache_key() on null in /home/customer/www/belindalb.com/public_html/wp-content/plugins/woo-variation-swatches-pro/includes/class-woo-variation-swatches-pro.php:40 Stack trace: #0 /home/customer/www/belindalb.com/public_html/wp-content/plugins/woo-variation-swatches-pro/includes/class-woo-variation-swatches-pro.php(87): Woo_Variation_Swatches_Pro->get_product_options(68540) #1 /home/customer/www/belindalb.com/public_html/wp-content/plugins/woo-variation-swatches-pro/templates/variable.php(35): Woo_Variation_Swatches_Pro->get_product_settings(Object(WC_Product_Variable), ‘catalog_mode_at…’) #2 /home/customer/www/belindalb.com/public_html/wp-content/plugins/woo-variation-swatches/includes/class-woo-variation-swatches.php(213): include(‘/home/customer/…’) #3 /home/customer/www/belindalb.com/public_html/wp-content/plugins/woo-variation-swatches-pro/includes/class-woo-variation-swatches-pro-archive-page.php(519): Woo_Variation_Swatches->get_template(‘variable.php’, in /home/customer/www/belindalb.com/public_html/wp-content/plugins/woo-variation-swatches-pro/includes/class-woo-variation-swatches-pro.php on line 40
I deactivated the plugin now so the website is functional. Can you please help me resolve this issue.
I’m using the Sober theme, and my website is www.belindalb.com
Thanks,
Kassem