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After reactivating the plugin, the images on website don’t load

Luka Druks

Hello,

I installed your plugin and it worked great. Then I tried the paid version of the Woocommerce plugin and hated it (getting a refund). However, after I wanted to switch back to your plugin, my website stopped loading images. I tried reinstalling the plugin, but once I reinstalled it old settings still applied. I assume that if I was able to completely delete the plugin and its settings, I would get the website to work.

Best,

Luka

Hakik Zaman

Hi Luka,

Thanks for reaching out to us. Please make sure you have an object cache-enabled server or not.

If so, please flush your cache. If you don’t know how to flush the object cache you can contact the hosting support.

You can reset the settings from the plugin settings page by clicking a link beside the Save Changes button: https://paste.pics/LYCYF

FYI, our plugin scripts will not run once you deactivate the plugin. If the images are not displaying even without our plugin, please perform a plugin conflict test by disabling all the plugins except WooCoomerce.

Thank You

Luka Druks

Don’t ask me how, but I managed to fix the issue. Not with your method, but I was playing around and all out of a sudden it was working.

 

Is there a way to not have blurry images as thumbnails in the gallery of a product page?

Hakik Zaman

Hi Luka,

Don’t ask me how, but I managed to fix the issue.

😁 Okay. But glad to know it has been fixed.

Is there a way to not have blurry images as thumbnails in the gallery of a product page?

Can you please give a screenshot of the blurry images? You can upload your screenshot here: https://paste.pics/ and post directly the screenshot URL on this thread.

Thank You

Hakik Zaman

Hi Luka,

Thanks for sharing the link. Did you mean these images: https://prnt.sc/GjFrRWWneJtL?

Hope to hear from you soon!

Thank You

Luka Druks

To me they all look blurry, also the image selected.

Hakik Zaman

Hi Luka,

Can you please follow this guideline: https://prnt.sc/rVK98JIF_RCH?

Please follow each step I have shown in the screenshot. Then let me know if it resolves your issue.

Thank You