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Archive Page Issue with different Image Resolutions

Irene D'Anna

Hello,

We had noticed an intermittent issue with a small number of products on the archive page. For some products, after selecting an option, selecting a different option or clearing the selection did not change the thumbnail image. For other products selecting an option would not change the thumbnail at all. After some investigating, we believe that the issue is caused by mismatched image resolutions and/or aspect-ratios. It appears that the thumbnails do not change if the new image has a lower resolution than the current image.

You can see an example in this video: https://primalrc.tinytake.com/msc/Nzg5NTkwNV8yMDk4NzA5Mw

We intend to reupload images to fix this issue when we catch it, but it would be appreciated if the issue could be fixed within the plugin.

Thank you

Hakik Zaman

Hi Irene,

Thanks for reaching out to us. Unfortunately, we don’t deal with the image resolution of the Archive/Shop page.

Please check your settings here: Appearance > Customize > WooCommerce > Product Images. Here is a screenshot for your convenience: https://paste.pics/LMW1W

We just display images when the variation matched.

Thank You