We have a problem with TTFB when an attribute is selected and we have it in the link, we practically have the same content on the page and the difference with or without the selected attribute is huge, I attach screenshots, please help what can we do to speed up the server’s response.
Thanks for reaching out to us. Can you please hit the same URL after deactivating the Swatches plugin?
Then check again the TTFB result.
Without plugin is 0.68ms
Unfortunately, the screenshot was not attached properly. You can upload your screenshot here- https://paste.pics/ and post the screenshot link.
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you. Please also give us an exact product link to check.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Sure, this is your access:
Could you update your free and premium versions of the WooCommerce Variation Swatches plugin?
The current version of swatches plugins is the following.
Variation Swatches for WoooCoommerce – Version 2.0.18
Variation Swatches for WooCommerce Pro – Version 2.0.18
Please make sure you are using the same version and let me know if your reported issue has been fixed or not in this latest update.
Please also update WooCommerce as well and enable the server-side caching from your hosting settings. Our swatches are compatible with object cache.
Where can I download this version?
Download your file from here: https://getwooplugins.com/my-account/downloads/
I can’t download from https://getwooplugins.com/my-account/downloads/ in this url i see “No downloads available yet.” so I must buy new license ?
Please make sure by going to your order page to know the last date you purchased.
We don’t keep customers’ confidential data. So, I am unable to check it for you. I know it is weird but we don’t keep your personal information.
This is my order page and I cant download anything.
On the order page, you can check the last order date of the plugin.
Unfortunately, I can’t see anything. Did you send me a screenshot?
You can upload your screenshot here: https://paste.pics/ and post directly the screenshot URL.
yes this is my screenshot https://bratex.f-staging.com/
Unfortunately, I didn’t find any screenshots here: https://bratex.f-staging.com/
Sorry my mistake,this is good link: https://paste.pics/LYAYG
And this is my download page,that i can’t download anything https://paste.pics/LYB16
Unfortunately, the subscription is already expired. You purchased it on July 15, 2021.
That’s why you have no access to the new version of Variation Swatches.
To get the new version you have to purchase a subscription.