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Single Variation Image Preview problem

Huang Wen Hsien

Hello,
We have a problem with Variation Swatches, because woocommerce takes a long time to load the webpage. When we open Single Variation Image Preview and choose the variation (color), when we press the color, because he wants to load the image, the time is too long It is relatively long, and then press the size, at this time the problem occurs, the state of the button is still disabled, our users cannot purchase, so we cannot use this function. I don’t know how to set it up to solve this problem, please refer to the gif video below.
thank you

Hakik Zaman

Hi Huang,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except the WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Please give us an exact link to check and don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you