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Unable to adjust inventory of a variation

Alexander Nelissen

Dear employee, recently it is no longer possible to update the stock of the product variations.
Zou dit door de laatste update kunnen zijn?

Also when entering a return at a customer, the stock is not updated
https://peakperformanceonline.nu/wp-admin/post.php?post=59291&action=edit

Because this works when I temporarily deactivate the plugin, I think it must be the plugin.

Hope you can help me,

Thanks

Teun

Hakik Zaman

Hi Daan,

Thanks for reaching out to us. We are sorry for your inconvenience. Basically, we don’t deal with the inventory of the product variation. Our plugin just displays swatches rather than the default dropdown.

BTW, could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Thank you

Alexander Nelissen

Hi Hakik,

Here my loom video:
https://www.loom.com/share/9a0b100d0e0646318c79a94231e06575

As you can see, I can update data from product variations when “Variation Swatches for WooCommerce” is disabled.
When enabled again its not working anymore.

After second try I’ll get folowing message:
The stock has not been updated because the value has changed since editing. Product 58732 has 5 units in stock.

Don’t know if its has to do somting with it, anyway its not working animore.

Thanks,
Daan

Hakik Zaman

Hi Daan,

Thanks for the screencast. Can you please clear the transient and check it again?

Please check this screenshot to clear your transient: https://prnt.sc/9tG-Shg8SBf5

Hope to hear from you soon!

Thank You

Hakik Zaman

Hi Daan,

I have adjusted some settings from here: https://prnt.sc/oRNihAYi9i3b

Now it is working from my side: https://prnt.sc/zNP7G7pgiovB

Please check now and don’t forget to clear your caches like- browser cache, caching plugin[WP Rocket] cache, and server-side cache [if you have any]

Also, clear the transient as I have shown before.

Thank You

Alexander Nelissen

Dear Hakik,

3 weeks ago you helped us with this problem (Unable to adjust inventory of a variation), you helped us a lot.
Now we see that the problem occurs again, must be the same case.
Can you please look week and fix this?
The problem may have returned due to the plugin being updated.
In that case, can you ensure that this problem does not recur with the next update?
Thank you very much again!

Teun

Hakik Zaman

Hi Teun,

You had two issues as I can see from the past replies.

Which one you are facing right now?

Hope to hear from you soon!

Thank You

Alexander Nelissen

Hi Hakik,

I mean the main issue “Unable to adjust inventory of a variation”, so not “the product image no longer adapts to the swatch”. You can find the details in this ticket.

Thanks,

Teun

Hakik Zaman

Hi Teun,

Did you clear your transient from here: https://prnt.sc/9tG-Shg8SBf5?

Hope to hear from you soon!

Thank You

Hakik Zaman

Hi Teun,

Please make sure you have an object cache-enabled server or not. If so, please flush your object cache from server settings. If you don’t know how to flush it, please contact hosting support. I hope they will help you with it.

If that doesn’t help, can you please replicate your issue here:

https://wptestbox.com/smforwoo/wp-admin/

username: admin

password: demo

So that I can send this information to our development team.

Note:  I have added all the necessary plugins and sample products for you.

Thank You

Alexander Nelissen

Hi Hakik,

Thanks, it seems it was the radis plugin.
Hope it wil stay now.

Teun