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Import Video from Mediathek

Hansjürg Jenzer

Hello
I have loaded, among others, the following plugins
– Additional Variation Images Gallery for WooCommerce – Pro
– WooCommerce Tiered Price Table (Premium)

Problem:
> When I load an image in the variations everything is OK.
> When I want to load a video from the media library, the corresponding media library is empty, although 8 videos are stored there. Type MP4

Why can’t I see any video files?

Best thanks
Hansjürg

Rezwan Shiblu

Hi there,

Thanks for reaching us.

Could you record your issue using a tool like this? useloom.com
It helps me to quickly figure out the issue and address it immediately.

Hope to hear from you soon!

Thank you.

Rezwan Shiblu

Hi there,

Please look at this – https://prnt.sc/CriBZw05Gk6Q

Is it your website dashboard login? I don’t need your Plesk server login.

Looking forward to hearing from you.

 

Rezwan Shiblu

Hi there,

Yes, I have looked at your loom video. Your login details are not working – https://prnt.sc/CriBZw05Gk6Q as I need to check it on your site.

Thanks.

Rezwan Shiblu

Hi there,

You sent me your hosting login.

Sorry to say again, but I don’t need your hosting/Plesk server login. I need your WordPress website dashboard login.

Kindly send me your website login instead of the hosting server login details.

Thanks.

Hansjürg Jenzer

Hello Alex

Now I have the direct login data.

Administrator: hansjuergjenzer_ho2j95v5

Passwort:           Jenzer-4225$WP

Good luck 🙂
Hansjürg

Rezwan Shiblu

What is your website URL?

Hansjürg Jenzer

Thanks for the help, now it is clear.
You can close the ticket
Kind regards

Hansjuerg