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Sitelayout broken after activation your variation pro plugin

Hi, i have today buy your pro version.
After activating the pro version in my staging site, the layout is complete broken. (site is maintenance > for test login i need your email adress)

see video: https://www.awesomescreenshot.com/video/14112283?key=0c564a7de7ab264744a728650b0661ed

So it isn´t a great out now. i have disable the pro version at this time, cause it crashed the complete layout

sorry bad support. i ´m disappointed. all other pro plugin support reaction at same day and highly interesst to solve problems and bugs. since 3 days here isn´t a feedback.

Hakik Zaman

Hi Stefan,

I hope you are doing well today. We are sorry for your inconvenience, we were on our weekend leave.

From your screencast, you were using Variation Swatches 2.0.17 for the free and 2.0.18 for the pro.

I have activated both the Free and Pro versions on your site. Please look and don’t forget to clear your caches.

I have recorded my screen during these tests: https://www.loom.com/share/54d1118e3ca443dc8ecdf6c640a3ab50

Thank You

Hey, i don´t understand this, cause the layout was broken after i have activate pro version. Or do you have make any addiotional code in functions or something. Cause i have to know, when i will install it on live site (this is staging).

 

kind regards

Hakik Zaman

Hi Stefan,

Please check my last reply.

I have already said the reason- you were using Variation Swatches 2.0.17 for the free and 2.0.18 for the pro.

Please try to use the most recent versions together for both the free and pro versions. For example, the current versions are 2.0.18 for both the free and pro versions.

I didn’t add any additional code to run variation swatches on your site. 🙂

Thank You