Hi there,
Thanks for reaching out to us.
1. Please send us your getwooplugins account login email and password on the site access area.
2. Please send us your website login username/email and password so we may check the issue.
Thank you.
Hi Alex, sorry it’s take a while to circle back to this.
I’ve sent you the details requested.
Hi Nyleta,
We have updated the plugin to the latest version.
The license on your site did not match your account’s license.
We have updated the license too.
Everything should be alright from now on.
Is there anything else we can do for you?
Thank You
Thank you, I’ve had a look and everything looks good now. I’m not sure how the license was changed, but glad that is all it was.
Hi Nyleta,
We really get excited & honored when you use our plugin on your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Is there anything else we can do for you?
Thank You
Update failed: Update package not available
Nyleta McRae
I keep getting this error. Both with auto and manual update.
Update failed: Update package not available