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Showing same color nomatter swatch chosen

Leopold von Broich

Hi

We have an issue where nomatter which color/swatch is chosen, it always shows the same picture.

We have checked if the right pictures are used in variations in woocommerce.

Please take a look at this site:
https://mohair.dk/1-traadet-kidmohair-garn/

Any suggestions on how to fix this?

Hope for an answer, thanks!
Kind regards,
Leopold

Rezwan Shiblu

Hi there,

Thanks for reaching out to us.

1. Can you please temporarily deactivate our Swatches plugin and check if the same issue happens without our plugin or not?

2. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

3. If the plugin conflict check does not help, could you enable the default theme of WooCommerce, Storefront, and check if it is happening there or not?

Hope to hear from you soon!

Thank you.