Hi there,
Thanks for reaching out to us.
Have you tried to activate free and pro both version plugins together on your dashboard?
If possible send me a screenshot of the issue by using this – https://prnt.sc/
Thank you.
Hi,
I have the free version but will update to pro version once plugin is working, I have installed free version but cannot see it on site, I have sent you image via link sent.
Thanks
I have now updated to pro version and Plugin is still not appearing.
Hi Mark,
Can you please give me temporary admin access to your site? I’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Hi,
Can you send me details please so I can create user please?
Thanks
Hi Mark,
The issue was resolved by our live support team.
If you face any other issues, please let us know.
Thank You
Help Please
Mark Hamilton
Hi,
I have downloaded the Plugin but I cannot see the variation option on my site. Am I doing something wrong? Thanks