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Color swatches not showing

jay leony

hi,

I have installed a free version, the color swtaches is not showing in frontend, just showing button only

I have set all color in Global attribute, and selected Color in Type.

i wonder is it my theme causing problem and plugin not compatible with my theme. (I am using stockie theme)

Attached screenshot for your reference.

Screenshot 2023-01-03 at 9.52.07 PM.pngScreenshot 2023-01-03 at 9.51.52 PM.pngScreenshot 2023-01-03 at 9.51.22 PM.pngScreenshot 2023-01-03 at 9.51.12 PM.png

Rezwan Shiblu

Hi jay,

Thanks for reaching out to us.

Could you enable the default theme of WooCommerce, Storefront, and check if it is happening there or not?

Can you please give me temporary admin access to your site? I’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you.

Rezwan Shiblu

Have you enabled the default theme of WooCommerce, Storefront, and checked if it is happening there or not?

jay leony

hi Alex,

 

yes i have still not working.

 

Thanks

jay leony

hi,

yes, All my product is using global attribute from woocommerce, each attribute have assign color.

I have select color / storage / grade etc, thats why frontend show all button, the issue i am facing now is, the color swatches is not showing (even when I have select color type or radio type)

 

Thanks