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lost link in backend

Hugo Snellen van Vollenhoven

Just starting to test before buying.

It looks very promising, but I lost the entry in the backend product page in which to add extra images with the plugin.

The ‘variation’ tab is no longer in the product data tab!

I am stuck in my development now.

 

so ..

 

a bit URGENT

Golam Kibria

Hi Hugo,

The credentials you shared above did not work.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Please also share the product link.

Hope to hear from you soon!

Golam Kibria

Hi Hugo,

This does not work either.

I don’t have direct access to the email.

Thank You

Hugo Snellen van Vollenhoven

please acknowledge both the FTP and the WordPress accounts are opened

 

Please give me informed I need to get on with this site and will buy your extension as soon as it proves to be working correctly.

Kind regards, Hugo.

Golam Kibria

Hi Hugo,

BTW, follow this tutorial to make sure you are configuring the product properly.

Thank You