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Variation gallery doesnt work on mobile

Asif Emon

Hey So i combined 2 of your great plugins together, Variation Swatches and Additional variation Gallery. Both looks beautiful, thanks for creating such nice plugins. Desktop works perfectly no issue at all. However when on mobile — When i select colors it wont show gallery. Please Note i already tried to disable all plugins and check that doesnt work. Its only on mobile that it doesnt work. Can you please check ? i’ll put the website details. Thanks..

Golam Kibria

Hi Asif,

Thank you for reaching out to us.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except the WooCommerce and Additional Variation Images Gallery for WooCommerce Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Hope to hear from you soon.

Thank you

Golam Kibria

Hi Asif,

Thanks for sharing the login details. I was able to investigate the issue on your site.

https://www.loom.com/share/16941857f3ea47a6a5e4b1a5b544e2d4

You can see that the plugin works fine.

I think that you are using different galleries for desktop and mobile from Elementor.

Please stick with the default WooCommerce gallery option. Our plugin requires it for functioning properly.

I hope that this will help you resolve the issue quickly.

We will wait for your feedback.

Thank You