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Problem with configuration

Michael Krautwasser

Hello,

I recently bought the Variation Swatches Pro plugin but I do have some issues with the plugin with showing swatches as dropdowns on the product archive:

  • There is no label displayed (i.e. color, size etc.) above the dropdown
  • The dropdowns are displayed BELOW the “Add to cart” button, but in the configuraiton I did choose “Before Add to Cart Button” (btw… I am using the Flatsome WooCommerce theme)
  • And I am missing the option to rename the “Add to Cart” Button (i.e. to “Subscribe now” instead of “Add to Cart”). Is this possible?

Thanks a lot for your help,
Michael

Rezwan Shiblu

Hi there,

Thanks for reaching out to us.

Your 3rd point is not related to our plugin.

and for 1st and 2nd points, please follow the below steps –

1. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

2. Could you enable the default theme of WooCommerce, Storefront, and check if it is happening there or not?

If the above things does not help, please give me temporary admin access to your site. I’ll check what is happening there. You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you.