Hi Matheus,
Will you please check your site now?
Let me know if everything is alright.
I will wait for your response.
Thank You
Hi Matheus,
Will you please check your site now?
Let me know if everything is alright.
I will wait for your response.
Thank You
Hi Golam, thank you! The problem is solved.
But, in addition, I would like the customer to be able to purchase the product
(choosing the size available) directly on the shop/home page… without having
to go to another page.
That is, for example, the customer selects a t-shirt in size M, a shorts in size M,
and these two products are added directly to the cart, without having to load it to other
pages, do you understand?
Could you help me to make this improvement?
Ops, I just saw that in fact the plugin isn’t working properly on the home page’s site,
only on the shop page it is working correctly, according to the print below, could you solve it?
*Available sizes must appear horizontally (exactly as shown on the shop page).
*This problem is only in the Mobile version (Desktop it’s ok)
Hi Matheus,
Please have a look at your site now.
https://www.loom.com/share/b20c06b44bca45ad92feda283af0dad0
Is there anything else we can do for you?
Thank You
Hi Matheus,
I have also checked your home page and everything seems okay.
https://www.loom.com/share/f9f7356454b3486abf2014cea2125f23
Will you please clear your browser cache and check?
You can also check this with a new browser.
Thank You
Hi Golam,
The problem still persists in Mobile Version (by the cellphone). In the Desktop Version (PC) it’s ok to me too.
This problem is only on the Home Page (www.thedustcompany.com.br).
https://postimg.cc/xk2QQJxk/e1a84902
Check the link above, please.
–
Also, for the entire website (Home page, Shop page, etc), I would like to change the
text of the button “Ver opções” (‘View options’ in english) to “Selecionar tamanho”
(‘Select size’ in english). Because that’s how it makes sense for my business.
Can you change it please? (My website is in portuguese/BR)
Thank you so much, my friend!
Also, I’m trying to change the button’s color (to white instead of black -> only the ‘Ver opções’ button) and reduce the size of the borders, but I can’t change anything through the plugin’s settings menu, am I without permission? I’ve already entered the license key.
If it was easy and you could already do these 2 things (color and size of the ‘Ver opções’ button), I would be grateful for the change.
Hi Matheus,
It appears that WP Rocket is causing the issue on your site.
Can you disable the plugin and check if everything works fine on mobile devices?
We will further investigate the issue, of course.
About your other request, let’s get this sorted first 🙂
Thanks a lot for your patience
Olá Golam,
Thank you, now the Home Page in mobile devices it’s ok! But I didn’t even need to disable WP Rocket.
Let’s go to the other questions.
Thank you.
Hi Golam!
Could you help me with the other questions that were pending?
Hi Matheus,
Please check now.
https://www.loom.com/share/2af5c2acc90e44f9abbbc2d509695b02
Let me know if everything is alright now.
Thank You
Hi Golam,
So, the problems yet persists (those you said that we would solve later)
For the entire website (Home page, Shop page, etc), I need to change the text of the button “Ver opções” (‘see options’ in english) to “Selecionar tamanho” (‘Select size’ in english). Because that’s how it makes sense for my business. Can you change it please? (My website is in portuguese/BR)
Also, I’m trying to change the button’s color (to White instead of Black -> only the ‘Ver opções’ button) and reduce the size of the borders and reduce the size of the text.
Obs: I’ve tried change this things through the plugin’s settings menu, but I can’t, am I without permission? Or can’t I make these changes myself? I’ve already entered the license key.
Thank you so much, my friend!
Hi Matheus,
Thanks a lot for the clarification.
With my recent changes, you should be able to purchase products from the archive pages.
The plugin does not have direct options to customize the options that you have mentioned.
I will find a custom solution and get back to you shortly.
Thank You
Ok, thank you!
Hi Matheus,
Is there anything else we can help you with right now?
Thank You
So, I need to resolve the WP Rocket issue, because this plugin is very important for my website, how can we resolve to use this plugin with your plugin simultaneously?
WP Rocket plugin is currently disabled, because it caused a conflict in the sizes of the products on the home page (only on mobile)
Hi Matheus,
I have made some modifications and everything looks okay from my end.
Will you please check and confirm if everything is alright for you?
Thank You
Hi Golam,
As for the WP Rocket plugin, it’s ok for me too, working fine!
But there is still a problem on the Shop Page (only in Mobile/Smartphone Version), the words “Select size” are stuck, as in the print below:
https://postimg.cc/QBqZ54vz
Also, I would like to make these 2 words “Selecionar tamanhos” smaller, with a font about 20% smaller, and without bold.
As for the Buy button “Comprar”, would it be possible for it (only it) to be black, as well as for simple-sized products?
https://postimg.cc/0bQ8dsfq
Hi Golam,
So, It’s partially ok… because we have 2 pages on the website to solve it, and on 2 platforms:
1. Home Page on Mobile -> “Comprar” button is still white
– https://postimg.cc/PNwZw05q
2. Shop Page on Mobile -> It’s ok
– No image
3. Home Page on Desktop -> “Selecionar tamanho” is still bold and the “Comprar” button is still white
– https://postimg.cc/rKbng1Ny
4. Shop Page on Desktop -> “Selecionar tamanho” is still bold
– https://postimg.cc/8FYq62X4
In addition, I would like:
I. To reduce the font size of the “Selecionar tamanho” (Select size) text by 20% or 30%
II. Decrease the spacing between: the 5 sizes and the button above (as marked in the image)
– https://postimg.cc/G9KQ2Z7s
– https://postimg.cc/v4yxL8Zm
*remembering that these considerations above are for:
Home Page on Mobile / Shop Page on Mobile / Home Page on Desktop / Shop Page on Desktop
Hi Matheus,
Before you check, please clear your browser cache.
Hopefully, everything is sorted now.
Thank You
Hi Golam,
I’ve already cleared my browser cache and the size font “Selecionar tamanho” it’s big yet.
In your printscreen image the size was ok (small), but not to me yet… neither on Mobile nor on Desktop (Shop Page and Home Page).
Could you reduce it to me about 20 or 30% again?
Please, check the printscreen below (it’ s like this to me)
Thank you!
Hii Golam
Hi Matheus,
I have adjusted this further as you requested.
Please check and confirm if everything is alright now.
Thank You
Plugin broke my layout or funcionality again
Matheus dos Santos dos Reis
Hi Guys, how are you?
The plugin again broke on my site, I updated the version and it corrupted my site totally, so I went back to the previous version and it was no longer the same way it was before (with the sizes horizontally), according to the photo, Could you help me to get it the way it was before?
https://postimg.cc/sGQzHxHv