Hi Valentina Rensi,
Thank you for reaching out to us.
Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
If the plugin conflict check does not help, give me temporary admin access to your site. I’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank you
Scroll page on swatches click
Valentina Rensi
Hello,
our client has submit a support request about the behavior on detail product page.
When you click to swatches the page do a scroll to the bottom of the page.
We have tried to add prevent default script but it’s not useful to solve the issue.
Have you any suggest to fix?
Thanks.