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Product images display with delay when a color swatch is selected

Eric Diep

Hello,

On product page, when a color swatch is selected, the corresponding product image displays with delay, as you can see in this screencast:

https://www.loom.com/share/4dec541df4414e4ca1b8786d96f0bcfc

I have disabled all the plugins except the essential ones (Woocommerce, Variation swatches for Woocommerce, Additional Variation Images gallery for Woocommerce) but could’nt find what causes the issue.

Thank you for your help,

Kind regards

P.S: I attached my credentials to this message

Hakik Zaman

Hi Eric,

Thanks for getting back to us. You are changing images based on one attribute.

I think your server is a bit slow. When you enable this feature- https://paste.pics/KHSYG

It will search for the combination, which size is available, and will bring the images based on matched size.

Please check here- https://paste.pics/KHT0O. In my opinion, your server is responding slowly during the matching of colors and sizes.

I hope this explanation will help you to understand the process.

Thank You

Eric Diep

Hi Hakik,

Thank you for your reply. If I disable the feature like shown on your screenshot, customer would have to select 2 attributes (color and size) for the corresponding product image to display. I think it’s easier and quicker for customer if they only have to select a color for the corresponding image to show. Well, I guess the best solution in this case is to define a default value for the size attribute.

By the way, do you provide any 360 image plugin? There are very few plugins of product image rotation that you can use for the image gallery. Lately, I found one which is quite good but, unfortunately, it’s not compatible with your plugin “Additional Variation Images gallery for Woocommerce”.

 

Thank you,

Kind regards

Hakik Zaman

Hi Eric,

Unfortunately, the feature is not currently available.

​But it’s a great idea. I’ll discuss this feature with my team.

In the meantime, please send the feature request here: https://storepress.fider.io/
and ask your other to upvote it.

Cheers!

Eric Diep

Hi Hakik,

Thank you! Feature request has been submitted.

Kind regards

Hakik Zaman

Hi Eric,

Thanks for sending the feature request.

Please feel free to open a new ticket if you face any issues in the future.

Thank You