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Free version does npot work with divi, does the payed version do?

Nick Verwaal

Hi,

I can’t open my builder pages anymore from DIVI after activating the free version. I was planning to get the pro version but this changes things. Do you support DIVI and what could be going wrong?

Hoping on a swift answer,

Nick

Rezwan Shiblu

Hi there,

Thanks for reaching out to us.

Could you send me a screen recording of the issue you are facing with DIVI and our gallery plugin so I may better assist you?

You can use this screen recording tool – https://loom.com

and, please give me temporary admin access to your site. I’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you.

Golam Kibria

Hi Nick,

We are sorry for the inconvenience.

Will you please verify if you are using the default gallery option of WooCommerce?

Our plugin works over the default WooCommerce gallery.

If the basic version does not work with your custom system, the premium version will not work too.

Thank You

Nick Verwaal

Hello,

I have made a short video with the suggested tool. https://www.loom.com/share/13233aaa48b0465ca4b54312e4d8d18a

The divi module for WooCommerce displays in a very different way and is not able to switch off the other gallery images.

I have given you permission to enter the site:

user: getwooplugins
password: SdUK(4Kc@W5R)p3J(JKiro62

Thank you,

Nick Verwaal